Privacy Policy

A Legal Disclaimer

Effective Date: September 23, 2025

Welcome to Lupus is Real, Inc. We are committed to protecting the privacy and security of our website visitors, donors, and community members. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.LupusIsReal.com, make a donation, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information in two ways: information you voluntarily provide and information that is collected automatically.

1. Information You Provide to Us

We collect personal information when you voluntarily provide it to us, such as when you:

Make a donation online.
Sign up for our newsletter or email list.
Fill out a contact form or request information.
Register for an event, support group, or online service (such as coaching).

The types of personal information we may collect include your name, email address, mailing address, phone number, and payment information.

2. Information We Collect Automatically

When you visit our website, we may automatically collect certain non-personal information about your device and browsing activity. This may include:

Your IP address.
Your browser type and operating system.
The pages you visit on our site and the time you spend on them.
The referring website that linked you to our site.

We collect this information using common tools like cookies and website analytics services (e.g., Google Analytics) to help us understand how visitors use our site and to improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

To process your donations and send you tax-deductible receipts.
To send you communications you have requested, such as newsletters, event updates, and fundraising appeals.
To respond to your questions and inquiries.
To provide the services you have booked or registered for.
To improve our website and tailor our content to better serve our community.
To maintain our internal records and comply with legal obligations.

How We Share Your Information

Your trust is paramount. We do not sell, trade, or rent your personal information to any third parties.

We may share your information with trusted third-party service providers only when necessary to perform services on our behalf. This includes:

Payment Processors (e.g., Stripe, PayPal) to securely process your donations.
Email Marketing Platforms (e.g., Mailchimp) to send you our newsletters.
Website Analytics Providers (e.g., Google Analytics) to analyze website traffic.

These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses Secure Socket Layer (SSL) technology to encrypt the transmission of sensitive information, such as credit card numbers.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

You have control over your personal information.

Opt-Out: You may opt out of receiving future marketing communications from us at any time by clicking the "unsubscribe" link at the bottom of our emails.
Access and Correction: You may request to review, update, or correct the personal information we have on file for you by contacting us at the email address below.
Cookies: You can set your browser to refuse cookies or to alert you when cookies are being sent.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lupus is Real, Inc.

Business@ LupusIsReal.com

Detroit, MI 48211